Terms of Use
OVERVIEW
Effective: March 28th, 2024
In order to enter into this agreement, you must have reached the legal age of majority in your jurisdiction of residence, and be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this agreement, and to abide by and comply with this agreement. It is your responsibility to ensure that you are legally eligible to enter into this agreement under any laws applicable to you. If you accept this agreement, you represent that you have the capacity to be bound by it.
If you are entering into this agreement on behalf of an individual who is below the legal age of majority in their jurisdiction of residence and who wishes to use the site or service (a “minor”): (a) you hereby represent, warrant and covenant to GrantMe that, at all times during the minor’s use of the site and/or service, you are a parent or legal guardian of the minor and are authorized to enter into legal agreements on their behalf; (b) you agree to provide true, accurate, current and complete information about yourself and the minor, and you agree not to misrepresent your information or the minor’s information; (c) you accept full responsibility and liability for any breach by the minor of their obligations under this agreement and any activities that occur under their account, and hereby indemnify, defend and hold harmless GrantMe, and its affiliates, and their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys’ fees) arising out of or relating to such breach or failure by the minor; and (d) unless the context otherwise requires, references to “customer”, “you” and “your” refer to both you and the minor.
This website is operated by GrantMe. Throughout the site, the terms “we”, “us” and “our” refer to GrantMe. GrantMe offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Disclaimer:
At GrantMe Education Consulting Inc., our goal is to improve your chances of success in your academic and professional endeavors. However, we cannot provide a guarantee of specific results unless they are explicitly outlined in relation to a specific service that we offer. Any guarantee we do offer is in the form of credits or refunds, not admission. While we provide resources and services to give you an advantage, we do not write or submit applications, compose cover letters or resumes, or make admission decisions for you. We provide feedback and suggestions on written drafts, but it is the responsibility of the applicant to adhere to the instructions of the desired school or funding provider to ensure applications are completed successfully. Furthermore, we reserve the right to evaluate compliance with our policies for any claims made to a guarantee.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
a. Price; Payment Plans. The price for any of GrantMe services will be made available via the purchasing page at the time of purchase or over the phone if you decide to enroll via phone. You may pay for access to GrantMe’s service in full at the time of your purchase or pursuant to any installment payment plan that we make available.
b. Installment Payment Plans. If you select an installment payment plan, you hereby grant Company permission to automatically charge the applicable services fee to your designated payment method at the beginning of each applicable payment period until all payments have been completed. If you select an installment payment plan, you agree to keep your designated payment method information, including all billing information, current, complete and accurate.
c. Valid Payment Methods. Only valid payment methods acceptable to us, or our designated payment processors, may be used to purchase access to our Premium Services. By submitting your order to purchase access to GrantMe services, you represent and warrant that you are authorized to use your designated payment method and authorize us, or our designated payment processors, to charge your purchase to that method. If your payment method cannot be verified or is invalid, your order may be suspended or cancelled automatically. You must resolve any problem we, or our designated payment processors, encounter in order to proceed with your order.
d. Refund Policy: Here at GrantMe, our students and families are the driving force of what we do and why we do it. We’re committed to ensuring each of our students embark on a wonderful journey with us and throughout their education. However, circumstances can change and we understand.
Any refund requests, including partial refunds, are processed as credits to be used towards a future GrantMe program, less payment processing fees, unless otherwise specified in relation to a specific guarantee offered. Credits can be used towards any GrantMe program for a period of two years from the date of purchase and any unused credits will expire thereafter and no refunds will be issued. Please note, credits are only issued if a request is made within 30 days of purchase date (based on usage and minus any applicable cancellation or onboarding fees). Any requests made after this period cannot be considered. To inquire further, please reach out to our support team.
This policy is effective for new customers enrolled on October 5, 2022 and onwards.
e. Action-based Guarantee: Our Action-based Guarantee is designed to align the steps of the Action-based guarantee with the steps it takes to be successful in our programs. The Action-based Guarantee allows students to receive up to a full refund of tuition, a portion of tuition, or the option to work with GrantMe until a student’s goals are achieved if they do not receive the following:
1) Admission into one of their top five choice schools or
2) Win or are awarded scholarships, grants, and bursaries in an amount at least equal to the tuition amount associated with the cost of the support for funding provided in a given program or bundle
Eligibility Criteria:
To be eligible for a refund in the amount of the portion of tuition for the bundle or package you’ve purchased relating to admissions consulting, a student must meet the following criteria:
- A student must have a grade average of at least 85% (or equivalent) on the first reported grade average of their grade 12 or senior year; upon request, a student must provide their transcript.
- A student must make known their five top choice schools by tracking them within their account on the GrantMe platform.
- For each application to a school requiring a written supplementary application, a student must receive a 5/5 completion score from our editing team.
- A student must attend at least one 1-1 Session per month from the date of their enrollment, or alternatively, utilize all 1-1 Sessions prior to their Service Period End Date
- Eligible packages & bundles for students in Canada include: Admissions Plus Package, Admissions Plus & Scholarship Strategy Bundle, Admissions Unlimited Package, Admissions Unlimited & Scholarship Strategy Bundle.
- Students in the United States are ineligible for the Action-Based Guarantee.
To be eligible for a refund in the amount of the portion of tuition for the bundle or package you’ve purchased relating to funding consulting, a student must meet the following criteria:
- A student must apply to at least 20 scholarships that have essays edited by GrantMe that have reached a 5/5 completion score and provide proof of submission of 20 scholarship applications by the end of a student’s service period end date.
- A student must apply to the Canada Student Grant for Part-time Studies or Canada Student Grant for Full-time studies and have their application reviewed during a 1-1 Session with a student account manager; upon request, a student must provide proof that grant funding was not received.
- A student must attend at least one 1-1 Session per month from the date of their enrollment (those students enrolled in the Scholarship Strategy Package or University Funding Package must use all 1-1 Sessions prior to their Service Period End Date), or alternatively, utilize all 1-1 Sessions prior to their Service Period End Date.
- Eligible packages & bundles for students in Canada are: Scholarship Strategy Package, University Funding Package, Admissions Base & Scholarship Strategy Bundle, Admissions Plus & Scholarship Strategy Bundle, Admissions Unlimited & Scholarship Strategy Bundle. For students enrolled on or after December 13th, 2023, the Education Funding Package is also eligible.
- The action-based funding guarantee will be administered as a refund in the amount of the difference between the amount paid for the Scholarship Strategy ($3000) portion of a given package or bundle and the amount of scholarships, grants, or bursaries received.Students in the United States are ineligible for the Action-Based Guarantee. Upon submitting their 20th scholarship application with an essay that has achieved a 5/5 completion score, a student becomes eligible to inquire about the action-based guarantee, three months after the submission date of their 20th scholarship.
- Students who join GrantMe in Grade 11 or earlier are entitled to a refund in the amount of the difference between the amount paid for the program and the amount of scholarships, grants, or bursaries received. This guarantee is effective for new customers enrolled on January 24th, 2023 and onwards.
A student's service period end date is determined at the time of enrollment based on the student's year of study at the time of enrollment. Students in Grade 8-10 have a service period set to the 31st day of August of their Grade 12 year. Students in Grade 11 & 12 have a service period set to two years from the date of enrollment.
f. Fees and interest: You agree to pay GrantMe the program fees plus applicable taxes when you complete the first payment transaction, including but not limited to all payment plans, or when you login to the GrantMe app. For information on GrantMe program fees, please reach out to our support team.
g. Failure to Pay A failure to pay an installment payment related to any of the GrantMe Services may result in the immediate suspension or termination of all Services. Upon suspension or termination, you will no longer be able to access your account and any Services. To maintain access to your account and all corresponding Services, your account and payments must be current and in good standing for all programs and Services for which you have registered. Pursuant to our Refund Policy, if your account is suspended or terminated for a failure to pay, you will not receive any refund except at our sole discretion and any scheduled automatic renewals will not occur. In the event of a failure to pay any installment payment related to the GrantMe Services, all guarantees, whether explicit or implied, associated with the Services shall be nullified. This includes, but is not limited to, any guarantees related to the performance, outcomes, or benefits derived from the use of GrantMe Services. GrantMe reserves the right to withhold or nullify any guarantees associated with the Services if an account is suspended or terminated due to non-payment.
h. Errors in Charges. In the event of an error that results in an incorrect charge, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any erroneous amount charged.i. Taxes. You are responsible for any applicable sales or use tax, duties, or other governmental taxes or fees payable in connection with your purchase. If you do not pay such sales or other tax or fee on a transaction, you will be responsible for such taxes or fees in the event that they are later determined to be payable on such sale, and Company reserves the right to collect such taxes or other fees from you at any time
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence;(2) to pay compensation for any comments; or(3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
The moment you give GrantMe access to your credit card information, strong privacy measures are already at play. Your credit card information will be stored in a secure payment system up until the date GrantMe charges your credit card for the amount owing. Once the information is stored in a secure payment encryption, GrantMe no longer has the ability to access your payment information.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:(a) for any unlawful purpose;(b) to solicit others to perform or participate in any unlawful acts;(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;(f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;(h) to collect or track the personal information of others;(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;(j) for any obscene or immoral purpose; or(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non- infringement.In no case shall GrantMe, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GrantMe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 138 1st West Avenue, Vancouver, BC, VH1 0H5, Canada.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@grantme.ca.
SECTION 21 - USER CONDUCT AND RESTRICTIONS
You agree not to use or attempt to use the Website or any services provided by GrantMe, whether alone, or in conjunction with other services, in any unlawful manner or a manner harmful to GrantMe. You further agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website or through use of any software or hardware including, but not limited to, refraining from:
HARMFUL ACTS. Any dishonest or unethical practice; any violation of the law; infliction of harm to GrantMe’s reputation; hacking and other digital or physical attacks on the Website; and the violation of the rights of GrantMe or any third party;
OFFENSIVE COMMUNICATIONS. Any communication sent, posted, or authorized by you, including without limitation postings on any website operated by you or a third party, or social media or blog, which are: offensive, profane, hateful, threatening, harmful, defamatory, libellous, harassing, or discriminatory to GrantMe.
ABUSIVE BEHAVIOR: We have a zero tolerance for abusive behavior or language used against any GrantMe employee, support staff, consultant or independent contractor.
Non-Disparagement:
Customer and customer’s representatives agree to take no action which is intended, or would reasonably be expected, to harm GrantMe or its reputation or lead to unfavorable publicity to GrantMe.
In the event any of the above terms are violated, GrantMe reserves the right to cancel any consultation program without any refunds and seek additional legal action at its own sole discretion. Additionally, in such circumstances, the customer agrees to pay all of GrantMe’s legal fees in addition to his/her own legal fees.
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